Meet the Team
Our team are experts in 360-degree feedback assessments and surveys. Two decades of experience in the field has taught us the optimal, best-outcome methods to the setup, deployment, and reporting of feedback assessments.
We’re excited to share this wealth of experience with you and to ensure that each and every survey you deploy is a success.
- Custom Survey Design
- Survey Web Hosting
- Online, Real-time Results Reporting
- Executive Summary Creation
- 360-Degree Feedback De-briefing
- Employee Opinion Surveys
- Exit Interview Surveys
- Customer Feedback Surveys

Laura Herrera | Certified 360 Assessor
Laura Herrera is a multilingual professional with extensive experience in customer service and client relations, fluent in English, French, and Spanish. Known for her warmth, organization, and adaptability, she has a natural ability to build meaningful human connections across diverse environments.
For the past five years, Laura has been part of the TimeForge team, providing customer support for several of their products, including SurveyConnect. As a Certified 360 Assessor, she works closely with clients through the SurveyConnect platform, guiding them through the support and process they need to successfully implement their 360 assessments.
Her work at Clarafying Coaching and Consulting Services as Director of Strategic Initiatives has deepened her understanding of leadership, coaching, and human development. There, she supported the logistics, coordination, and development of course materials for programs such as Authentic Leadership, Leadership Coaching Strategies, and Executive Leadership Coaching, offered through the Harvard Division of
Continuing Education. She has also completed the Positive Intelligence program developed by Shirzad Chamine, further enriching her knowledge of mindset, emotional intelligence, and personal growth.
With a background in drama and the arts, Laura brings a distinctive creative perspective to her work — blending empathy, communication, and storytelling into everything she does.
Originally from Costa Rica, Laura is also a proud and joyful mother of three, a role she considers one of her greatest sources of inspiration.

Mike Hetisimer | Product Owner
Mike has been with Orcus Technologies for 10 years and currently serves as the Product Owner for TimeForge and SurveyConnect. His background began in grocery, but through TimeForge and SurveyConnect, he has focused on labor automation, optimization, and helping employers gather meaningful feedback to make smarter staffing decisions and use their teams more effectively each day.

Anthony Presley | Owner
Anthony Presley acquired SurveyConnect and has been leading the company with a strong focus on innovation, quality, and customer success. He is committed to continuing SurveyConnect’s legacy of trusted survey solutions while helping organizations gather meaningful feedback and make better decisions.

In Loving Memory of Marcie Levine
Marcie Levine founded SurveyConnect with a vision to simplify survey administration and help organizations better understand feedback through meaningful data. Her expertise in human resources, 360-degree feedback, and organizational development helped shape the company’s foundation and enduring commitment to quality, insight, and customer success. Her legacy continues to inspire the SurveyConnect team and the clients she served so passionately.
Want to see how the team puts their experience into action? Explore our 360-degree feedback process to understand the steps behind every project.