Blog Posts Categorized Under 360 assessments

When we work with clients on their 360s and employee surveys, we typically discuss how to collect feedback on the competencies that will help their organization grow and succeed.

Over time, we have gathered a lot of anecdotal information on common competencies that cross organization lines Continue Reading...

360 Feedback Programs in Organizations

Each summer, SurveyConnect sends out a survey to our clients, business associates, and LinkedIn connections to gather information that we think would be of interest to these groups (and ourselves) Continue Reading...

Clients ask me how often should 360s be done on a person.

I think the best answer is somewhere between 12 – 18 months.  This gives enough time for the participant (the person being rated) to figure out their action plan, make behavioral changes, and have the people Continue Reading...

360 Assessments: Reviewing Comments

Every once in a while, clients ask: Can we review the open-ended responses in case we feel that some are inappropriate and need to be deleted?

360 Feedback Benchmarks by Compentencies
360 Feedback Benchmarks by Competencies I have been interested in understanding if there is some consistency in the 360 feedback ratings amongst all of our customers who deploy 360 assessments.  Continue Reading...

Our clients ask us who should view a participant’s 360 report – the participant?  their manager?  the coach/HR/workshop facilitator?

We help many of our clients with the design of their 360-degree instruments. Over the past few years, I’ve seen a big shift in what clients believe to be the most important competencies to ask about.

Each year SurveyConnect collects and reports out on the objectives and uses of 360-degree feedback processes in organizations.

We have opened up the survey for 2016.  If you (or any of your colleagues) would like to help with the research, please go to: https://www.activesurvey.net/78activeview/login/login.cfm?sv=11

Each year SurveyConnect collects and reports out on data that we hope is useful to our clients and friends. In 2016, as in previous years, we decided to focus our questions on the 360 process – how many employees are asked to participate and why, as well as what happens with the data once it is collected. Continue Reading...

After reading many articles on the benefits and weaknesses of 360 degree assessments, I have come to a simple conclusion—that articles often do not differentiate good 360 degree assessments from bad.  Therefore, what can be a great tool for providing (professional, appropriate) feedback and constructive progress can also negatively impact organizational trust and lead to low morale.  What SurveyConnect has found is that by using out-of-house 360 experts (like us), you have a guide to ensure the best results possible from your 360-degree project.   

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The debate about the best way to give employees actionable feedback has grown more interesting as technology develops at an increasingly rapid rate.   We believe that using a continuous feedback application as an adjunct to 360 degree assessments like our ActiveView 360 system is a great way for feedback to become a process, and not just an annual (or semi-annual) event.

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Strengths-based learning requires “knowing your strengths and investing in others’ strengths” to build better teams and develop leadership skills. This approach can lead to significant increases in traditional markers of organizational success like productivity, retention, and customer satisfaction. Focusing on strengths helps businesses and employees alike.  Only 13% of today’s workforce is engaged at work but that number rises dramatically to 67% when managers focus on employees’ strengths.  

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Flexible options that support the work/life balance are increasingly being implemented in many organizations to attract and retain high-performing employees.  Workplaces increasingly use agile solutions that offer employees flexibility in aspects of work like adjustable schedules, unlimited paid time off, and the ability to transfer down. In fact, almost one third of employees consider flexibility the most important factor when considering job offers. (1)

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Each year SurveyConnect collects and reports out on data that we hope is useful to our clients and friends. In 2018, as in previous years, we decided to focus our questions on the 360 process – how many employees are asked to participate and why, as well as what happens with the data once it is collected. In this way, we can understand the objectives and uses of the 360-degree feedback process at this point in time, and see how answers have changed over past years.  80 people responded to the questionnaire this year; 34% of these respondents are external consultants and 66% are in-house employees.

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Given the large increase in the number and types of companies that will help you deploy a 360 assessment, how should you select the right company for you?

When clients send me draft 360 assessments for review/edits, I initially look at five key elements.

First, I look at many competencies there are, and how many questions per competency?  I want there to be a similar number of questions per competency (e.g., 3 – 5 or 4 – 6 questions per competency), and I want there to be no more than around 55 questions in the entire assessment.  Backing in to this number, you can have 8 competencies with around 6 questions each, 10 competencies with around 5 questions each, 12 competencies with around 4 questions each.  Sometimes you may have to move questions from one competency to another to get this weighting.  For example, a question around conflict resolution may be placed in the Communication, Collaboration or Leadership competencies. Continue Reading...