General Privacy Policy

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SurveyConnect, Inc., (SurveyConnect), is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with SurveyConnect, Inc. of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to SurveyConnect, Inc., and thus it shall govern any and all data collection and usage thereof. Through the use of www.surveyconnect.com and any subsidiary website listed below you are herein consenting to the following data procedures expressed within this agreement.

Subsidiary Website: activesurvey.net

Collection of Information
SurveyConnect, Inc. collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, title, etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
  • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

Please rest assured that SurveyConnect, Inc. shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.

We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

We will not use collected information for purposes other than those described in this Policy, our Client Agreements and/or in specific service notices.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected
SurveyConnect, Inc. may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.surveyconnect.com and our subsidiaries. SurveyConnect, Inc. and our subsidiaries may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

SurveyConnect, Inc. does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.
SurveyConnect, Inc. may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.

SurveyConnect, Inc. may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

  • Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon SurveyConnect, Inc. and/or our website;
  • Maintain, safeguard and/or preserve all the rights and/or property of SurveyConnect, Inc.; and
  • Perform under demanding conditions in an effort to safeguard the personal safety of users of www.surveyconnect.com and/or the general public.

Children Under Age of 13
SurveyConnect, Inc. does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out
All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to info@surveyconnect.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Links to Other Web Sites
Our website does contain links to affiliate and other websites. SurveyConnect, Inc. does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Security
SurveyConnect, Inc. shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

Furthermore, in an effort to comply with international data protection standards, our website has been certified by the Department of Commerce’s United States and the European Safe Harbor Framework in an effort to further protect our international users and members. To learn more about the Safe Harbor program at http://www.export.gov/safeharbor/.

SurveyConnect will cooperate and comply with the EU Data Protection Authorities (DPAs) to investigate unresolved complaints. SurveyConnect has chosen the EU Data Protection Authorities (EU DPAs) to serve as an independent recourse mechanism (IRM) for dispute resolution arising from collection, use, and retention of personal information transferred from EU member countries to companies in the United States and has remitted the following fee to USCIB, acting as a trusted third party on behalf of the European Union (EU) Data Protection Authorities.

Changes to Privacy Policy Agreement
SurveyConnect, Inc. reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at www.surveyconnect.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time SurveyConnect, Inc. decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms
Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@surveyconnect.com
Telephone Number: 303.449.2969
Mailing Address:
SurveyConnect, Inc.
5480 Valmont Road, Suite 225
Boulder, Colorado 80301
Updated 05/2015

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